How long does it take for carpet to dry?▼
Our fast-dry method typically has carpets ready in 8–18 hours. Humidity, pile height, and airflow affect drying time. We recommend opening windows and running fans to speed up the process.
Are your products safe for pets?▼
Yes. Our products are pet-safe once dry. We recommend keeping pets away during the cleaning and drying process, then the area is completely safe.
Can you remove all stains?▼
Most stains can be treated, but some cannot — especially if heat-set (like from a spill that dried in the sun). We assess stains during inspection and tell you honestly what's possible.
Do you move furniture?▼
We work around furniture at no extra charge. If you need large items moved, that's a separate add-on. Discuss this during booking.
What fabrics can you clean?▼
We clean microfiber, synthetic, wool, linen, silk, leather, and suede. Some delicate fabrics (like velvet) require specialists. We'll advise during inspection.
Do you offer fabric protection?▼
Yes. We offer stain guard treatments that protect against spills for 12+ months. It's an add-on that's highly recommended for families with kids or pets.
How much does a cleaning cost?▼
Prices start at $199 for carpet, $149 for upholstery, and $129 for rugs. Final cost depends on room size, condition, and add-ons. We provide exact quotes after a free inspection.
Do you offer same-day service?▼
Yes, same-day service is available depending on our schedule. Call or book online and mention urgency — we'll do our best to accommodate.
What's your satisfaction guarantee?▼
If you're not satisfied within 24 hours of service, tell us and we'll come back to make it right, at no charge. See our Terms for full details.
Do you serve areas outside Greater Vancouver?▼
Currently we serve Greater Vancouver and surrounding areas. Contact us to confirm your location — we may be able to help or recommend someone who can.